FOR IMMEDIATE RELEASE
Office: (504) 712-2252
On, Tuesday, December 6, 2016, the Kenner Police Department was notified of a phone scam involving the City of Kenner. It was reported that someone likely using a Spoof App is calling residents and advising them they have outstanding fines and fees that need to be paid immediately. The caller directs the individual to another number in an attempt to obtain a personís personal information. Caller ID shows the calls are originating from the City of Kenner.
Chief Michael J. Glaser reports such calls are a SCAM. Those receiving such calls should contact the Clerk of Courts office at (504) 468-7277.
Chief Glaser also provided several tips on how to prevent becoming a victim of a scam.
You Can Do to Avoid Fraud :
1. Spot imposters. Scammers often pretend to be someone you trust, like a government official, a family member, a charity, or a company you do business with. Donít send money or give out personal information in response to an unexpected request ó whether it comes as a text, a phone call, or an email.
2. Do online searches. Type a company or product name into your favorite search engine with words like ďreview,Ē ďcomplaintĒ or ďscam.Ē Or search for a phrase that describes your situation, like ďIRS call.Ē You can even search for phone numbers to see if other people have reported them as scams.
3. Donít believe your caller ID. Technology makes it easy for scammers to fake caller ID information, so the name and number you see arenít always real. If someone calls asking for money or personal information, hang up. If you think the caller might be telling the truth, call back to a number you know is genuine.
4. Donít pay upfront for a promise. Someone might ask you to pay in advance for things like debt relief, credit and loan offers, mortgage assistance, or a job. They might even say youíve won a prize, but first you have to pay taxes or fees. If you do, they will probably take the money and disappear.
5. Consider how you pay. Credit cards have significant fraud protection built in, but some payment methods donít. Wiring money through services like Western Union or MoneyGram is risky because itís nearly impossible to get your money back. Thatís also true for reloadable cards like MoneyPak, Reloadit or Vanilla. Government offices and honest companies wonít require you to use these payment methods.
6. Talk to someone. Before you give up your money or personal information, talk to someone you trust. Con artists want you to make decisions in a hurry. They might even threaten you. Slow down, check out the story, do an online search, consult an expert ó or just tell a friend.
7. Hang up on robocalls. If you answer the phone and hear a recorded sales pitch, hang up and report it to the FTC or your local police department. These calls are illegal, and often the products are bogus. Donít press 1 to speak to a person or to be taken off the list. That could lead to more calls.
8. Be skeptical about free trial offers. Some companies use free trials to sign you up for products and bill you every month until you cancel. Before you agree to a free trial, research the company and read the cancellation policy. And always review your monthly statements for charges you donít recognize.
9. Donít deposit a check and wire money back. By law, banks must make funds from deposited checks available within days, but uncovering a fake check can take weeks. If a check you deposit turns out to be a fake, youíre responsible for repaying the bank.
10. Sign up for free scam alerts from the FTC at ftc.gov/scams. Get the latest tips and advice about scams sent right to your inbox.